Shipping costs and guidelines:
Standard shipping costs will be applied for U.S. orders. Due to the size of the items, no P.O. boxes are allowed.
We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
IAM Company is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Shipment processing time:
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
* Overnight delivery is only available for orders with delivery addresses within the continental United States. Please call or email for pricing structure and options.
We currently do not ship outside the U.S. but email us to discuss becuase we don't want you to go without some gear!
Damages:
IAM Company is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
